Support desk

Help & Support

Browse the common questions below, or send the team something new — we read every one.

Frequently asked questions

Ask something new

House rules

How BidPins is played, what we protect, and what happens when someone spoils it. Tap any heading to read it.

We may update these rules as BidPins grows. Check the current rules and terms for changes.

Account & membership

Two separate things — cancelling a membership keeps your account and prizes.

Manage or cancel a membership

Manage billing, change plans or cancel from your membership page. Cancellation stops the next renewal; paid perks ordinarily remain until the end of your current billing period unless a payment is reversed.

Manage membership

Delete my account

You're playing as a guest, so your progress lives on this device only. This clears it all — credits, vault prizes, Pins and chats — and starts a fresh game. It cannot be undone.

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